Case Studies and Papers

The case studies and papers listed on this page are provided by Keogh Bay for general use. If you plan to refer to these documents please ensure that they are properly attributed to Keogh Bay and the author, including a link to our website.

Cultural Awareness Training and business requirements
This paper was originally written by Matt Wrigley and delivered at the MCA’s Sustainability conference in 2006 on behalf of Comalco (now Rio Tinto Alcan). The paper looks in detail at how the design of cultural awareness training should be linked to the kinds of cultural incidents that are occurring in the workplace.Download the paper.
Created on June 05th, 2014

Keogh Bay Cross Cultural Communication Papers 1: Communications Failure at the sentence level
This paper looks at the kinds of things that can go wrong in cross-cultural communication when it is assumed that Aboriginal people are fluent in Standard Australian English. The paper is free to download.
Created on June 01st, 2014

IBA Indigenous Prequalification Support Program – Pilot…read more…
Created on April 22nd, 2014